Terms of Service

1. Who We Are and What This Covers

These Terms of Service ("Terms") are a legally binding agreement between you and LoveSigns ("Company," "we," "us"), the operator of LoveSigns.com (the "Site"). They govern your use of the Site, our newsletter, our free and email-gated astrological content, and any paid subscriptions or one-time reports we offer (collectively, the "Services").

These Terms work together with our Disclaimer and our Privacy Policy. The Disclaimer governs the substance of our content (entertainment and self-reflection only, not professional advice). The Privacy Policy governs how we handle your data. By using the Services, you agree to all three.

LoveSigns.com is part of a connected ecosystem that may include TheLunarCodes.com and Astrocodes.com. When you click through to a sister site, that site's terms and privacy policy apply there, not these Terms.

2. Who Can Use the Services

You must be at least 18 years old to use the Services or purchase any paid Service. By using the Site, you represent that you are 18 or older. We do not knowingly collect information from anyone under 18.

3. What We Offer

Our Services may change over time, but currently include:

Free Content

• General real-time planetary information on the Site, including the current zodiac sign, illumination, and phase of Venus, the Moon, and the Sun, available without an email or payment.
• Optional free email delivery: if you submit your email address, we will send you the free results you request, and we will add you to our newsletter.
• Newsletter: reflections on Venus, the Moon, and the Sun as symbolic mirrors; self-love and self-worth practices; lunar timing; and related celestial and cultural content.

Paid Reports (One-Time Purchase)

We offer the following one-time paid reports. Each is a single transaction. There is no subscription, no recurring billing, and no auto-renewal. You pay once, you receive the report, the transaction is complete.

• Venus Love Frequency (Report 1): Using your Venus sign and Sun sign, an interpretation of how love, beauty, value, and attraction express through your identity.
• Emotional Love Needs (Report 2): Using your Venus sign, Moon sign, and Moon phase, an interpretation of how your heart’s desires interact with your emotional needs and current emotional timing.
• Love Alignment Report (Report 3): Using your Venus sign, Sun sign, and Venus-Sun aspect, an interpretation of how love and self-worth align or contrast with identity and life direction.
• Lunar Love Pattern Report (Report 4): Using your Venus sign, Moon sign, Moon phase, and Moon-Venus aspect, an interpretation of how emotional needs and love needs cooperate, contrast, mirror, or invite adjustment.
• Full LoveSigns Integration (Report 5): Using your Sun sign, Moon sign, Moon phase, Venus sign, Sun-Venus aspect, and Moon-Venus aspect, a full symbolic map of identity, emotional rhythm, love frequency, self-worth, and relational patterns.

We may also offer advanced reports in the future (for example, a natal-integration report that incorporates your Ascendant). Reports are delivered on-screen immediately after payment is confirmed. If you choose, we will also email a copy to the email address you provide at checkout. You are responsible for the accuracy of the information you provide (such as birth date, time, place, and sign); we cannot guarantee report accuracy if your inputs are incorrect.

We may add, change, rename, reprice, or discontinue any free or paid Service at any time.

4. Email and Newsletter Consent

When you submit your email address to access email-gated content, subscribe to the newsletter, or purchase a paid Service, you agree that we may send you:

• The report or content you requested;
• Transactional emails about your account, purchases, or subscription;
• Our newsletter; and
• Promotional emails about LoveSigns and our sister sites.

You can unsubscribe from marketing and newsletter emails at any time using the unsubscribe link in any such email. Transactional emails related to active purchases cannot be unsubscribed from while the underlying purchase is active.

5. Payments, One-Time Reports, and Refunds

Payments are processed by Stripe, Inc. ("Stripe"). We do not store your full payment card details. By submitting payment information, you authorize Stripe to charge your payment method for the price of the report you selected, and you authorize us to provide your information to Stripe as needed to complete the transaction. You represent that you have the legal right to use any payment method you submit.

Each paid report is a one-time purchase. There is no subscription, no recurring billing, and no auto-renewal. You will not be charged again unless you make another purchase.

Refund Policy

All sales of paid reports are final, except as set forth in this section or as required by applicable law. A report is considered "delivered" the moment it is displayed on screen after payment is confirmed, regardless of whether you also requested an email copy.

Once a report has been delivered, the sale is final and non-refundable. Refunds will not be issued based on dissatisfaction with the content, accuracy, or interpretive results of a delivered report. We will, however, issue a refund where:

• Required by applicable consumer-protection law;
• You were charged but the report was never delivered due to a technical error on our side; or
• You were charged in error or due to a billing mistake on our side.

To request a refund under one of the above exceptions, email info@lovesigns.com with your order number, the date of purchase, and the reason for your request. We aim to respond within five (5) business days.

6. Acceptable Use

You may use the Services for your personal, non-commercial reflection and enjoyment. You may not:

• Scrape, bulk-extract, crawl, or use any automated process to collect Ephemeris Data, reports, or other content from the Site;
• Use the Services or any data obtained from them to build, train, or improve any competing astrology product, machine-learning model, or dataset;
• Reproduce, sell, redistribute, or create derivative works from any paid content or personalized report;
• Reverse-engineer, decompile, or attempt to derive the underlying calculation methods or interpretive content;
• Circumvent or attempt to circumvent any paywall, email gate, or access restriction, including by inspecting or manipulating client-side code;
• Use the Services in any way that could disable, overburden, or impair them;
• Use the Services in violation of any applicable law; or
• Attempt or assist anyone else to do any of the above.

We may suspend or terminate your access to the Services at any time, without notice, if we believe you have violated these Terms or applicable law. We may also remove content or limit features at our discretion.

7. Intellectual Property

Most content on the Site, including our written text, reports, calculated Ephemeris Data, designs, graphics, code, and original illustrations, is owned by or licensed to the Company and is protected by U.S. and international copyright laws. We grant you a limited, revocable, non-transferable license to access and view the content for your personal, non-commercial use. All rights not expressly granted are reserved.

Some content is provided by third parties or is in the public domain. This includes images and media from the U.S. National Aeronautics and Space Administration (NASA), which are generally in the public domain in the United States, and images from Wikimedia Commons or other open-source repositories, which are made available under various licenses including Creative Commons. Where third-party content appears on the Site, we attempt to credit the source. Your right to use any third-party content is governed by that content’s own license, not by these Terms. The presence of NASA imagery, agency identifiers, or any third-party material on the Site does not imply endorsement of LoveSigns by NASA, Wikimedia, or any third party.

Nothing in these Terms grants you any rights in the trademarks, logos, or service marks of any third party, including without limitation the NASA insignia ("meatball"), the NASA logotype ("worm"), or the NASA seal.

"Ephemeris Data" means the astronomical and astrological calculations we generate, including planetary position, phase, sign, aspects, and related data. Ephemeris Data is our proprietary work product, even when underlying astronomical positions come from third-party calculation libraries used under license. You may not redistribute, republish, or commercialize Ephemeris Data.

If you submit feedback or suggestions, we may use them without obligation or compensation to you.

8. Warranty Disclaimer

The Services, including all content, Ephemeris Data, reports, and newsletter content, are provided "as is" and "as available" without warranties of any kind, express or implied, including without limitation the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the Services will be uninterrupted, error-free, or secure; that Ephemeris Data, planetary positions, aspects, phases, or any astronomical or astrological calculation will be accurate; or that our interpretations will produce any particular outcome. Astrology is an interpretive symbolic practice, not a science. See also our Disclaimer.

Multiple legitimate interpretive frameworks and house systems exist in astrology (including Placidus, Whole Sign, Equal House, and others), and the same configuration may produce different results under different systems. Our choice of default approach is not a representation that one system is "correct."

9. Limitation of Liability

To the fullest extent permitted by law, in no event will the Company or its owners, employees, contractors, or affiliates be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including but not limited to lost profits, lost data, emotional distress, relationship harm, or financial losses, arising out of or relating to the Services, even if we have been advised of the possibility of such damages.

Our total aggregate liability to you for any and all claims arising from or relating to the Services or these Terms will not exceed the greater of (a) the amounts you paid us in the six (6) months preceding the event giving rise to the claim, or (b) one hundred U.S. dollars (US$100).

Some jurisdictions do not allow the exclusion or limitation of certain damages, so portions of the above may not apply to you. New Jersey residents: the indemnification and limitation-of-liability provisions of these Terms do not apply to the extent prohibited by New Jersey's Truth-in-Consumer Contract, Warranty, and Notice Act.

10. Indemnification

You agree to defend, indemnify, and hold harmless the Company and its owners, employees, contractors, and affiliates from any claims, losses, damages, or expenses (including reasonable attorneys' fees) arising out of: (a) your violation of these Terms, the Disclaimer, or applicable law; (b) your misuse of the Services; or (c) your infringement of any third-party right.

11. Dispute Resolution: Binding Individual Arbitration and Class Action Waiver

Please read this section carefully. It affects your legal rights, including your right to go to court and to participate in a class action.

Informal resolution first. Before starting arbitration, you agree to email us at info@lovesigns.com with a written description of your dispute, your contact information, and what you want. We agree to do the same. If we cannot resolve the dispute informally within sixty (60) days, either of us may begin arbitration.

Binding individual arbitration. Any dispute, claim, or controversy between you and us arising out of or relating to the Services or these Terms will be resolved exclusively by individual, binding arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules then in effect, except that you may bring qualifying claims in small-claims court instead. The arbitrator decides all questions of arbitrability. The Federal Arbitration Act governs this section.

Class action waiver. You and we agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any class, collective, or representative action. You and we waive any right to a jury trial. If this waiver is held unenforceable, the entire arbitration section is null and void.

Opt-out. You may opt out of this arbitration agreement by emailing info@lovesigns.com within 30 days of first using the Services or first agreeing to these Terms (whichever is later), with your full name and a clear statement that you are opting out. If you opt out, all other Terms still apply, and disputes will go to court in the venue specified below.

Exceptions. Either party may bring a court action to seek an injunction or other equitable relief to protect intellectual property rights. Any claim must be brought within one (1) year of when it arose.

If arbitration does not apply for any reason, disputes will be resolved exclusively in the courts having jurisdiction over the place where LoveSigns is established, and you and we consent to the personal jurisdiction of those courts. These Terms are governed by the laws of that place, without regard to conflict-of-laws rules.

12. Changes to These Terms

We may update these Terms from time to time. If a change materially affects your rights, we will give you reasonable advance notice by email (if we have your address) or by a prominent notice on the Site. Your continued use of the Services after changes take effect means you accept the updated Terms. If you do not accept them, stop using the Services.

13. General

These Terms, the Disclaimer, and the Privacy Policy are the entire agreement between you and us about the Services. If any provision is held invalid, the rest stays in force, and the invalid provision will be modified to the minimum extent needed to make it enforceable. We may assign these Terms; you may not. Our failure to enforce any provision is not a waiver.

California users: under California Civil Code Section 1789.3, the Complaint Assistance Unit of the California Department of Consumer Affairs may be contacted at 400 R Street, Suite 1080, Sacramento, CA 95814, or (800) 952-5210.

14. Contact

Questions about these Terms? Email us at info@lovesigns.com.

Our mailing address: LoveSigns, 1178 Broadway, 3rd Floor, New York, NY 10011, United States.